Holiday Cruises and Tours is part of the largest network of vacation specialists in the country.  Our agents are provided with intensive training and have more knowledge about leisure travel and the travel industry than full-service travel agents. What does all of this mean for you?  It means Holiday Cruises and Tours knows just how to find the vacation which best fits your individual needs.  It also means we can provide you with the best vacation for your vacation dollar.  At Holiday Cruises and Tours, we strive to provide excellent vacations for the best quality and value and at the highest level of service available.

Contact us online or call us at (480) 998-1112, for a wonderful vacation experience which starts the moment you call.

“We have an excellent staff.  All of our travel backgrounds are varied – we can speak to any locale.  Our customers take comfort in that.”  Owner Diane Baskind, Holiday Cruises and Tours


Diane Baskind, owner

As the owner of Holiday Cruises and Tours, Diane believes that honesty, integrity and fun is the lifeline of the agency. The goal of the store is to provide excellent service in an environment that is comfortable and professional at all times. In an industry that has so many choices Diane believes knowledge is what sets the agency apart from other agencies and the internet. It was Diane’s love of people and travel that brought her to Holiday Cruises and Tours. She moved to Arizona in 1981 from Pennsylvania and has been in business in the state since 1981.

Kristen Harman

Kristen is a tried and true travel buff and began her career in travel in 1981. Destinations that she has traveled extensively include Europe, Hawaii, Mexico and the Caribbean. With two children, Kristen has lots of expertise in all-inclusive family cruise and land vacations. Kristen has also planned many weddings both aboard ships and at resort destinations. “I love to travel and meet people and when I’m not traveling I get to help others plan their vacations – it’s very rewarding!” says Kristen.

Hilarie Brown

Hilarie brings passion to Holiday Cruises and Tours. Her love for travel is only surpassed by her love of animals. Hilarie has traveled all over the world, and brings tremendous knowledge of key destinations, to her clients. It is Hilarie’s goal to have every client love their vacation experience, and also to enjoy the planning process as well.

Brian Forrester

Brian brings an entrepreneurial spirit to Holiday Cruises and Tours. In 1990 he was looking for an opportunity to take him through his retirement years, and to have some fun! In 1996 he sold his Cruise Holidays franchise in West Vancouver, B.C., Canada, yes he’s Canadian, eh! He and his wife Susan then decided to move to the warmer climate of Arizona. He enjoys working with the team at Holiday Cruises and Tours and aside from planning vacations for his individual client base, he specializes in group reunions. Brian really understands the needs of a group. He will present what works best for the group to insure the best experience and value..

John Baker

John works with Brian Forrester as a military reunion specialist. He first became involved with military reunions in 1993 when he attended the very first reunion of the newly formed U.S.S. Oklahoma City Association and was elected its president. He has been reelected each year since and has been active in every aspect of the Association including developing its bylaws, writing and producing a historical video about ships named Oklahoma City, conducting fund raisers, and arranging each of the Association’s annual reunions. He has been a police officer, a real estate entrepreneur, and recently retired from the Kansas Department of Corrections. John lives in Winfield, Kansas, where he is active as an oboist in local and regional musical groups.

John is respected in the military reunion industry and is known to be an outstanding planner. He brings much experience and knowledge about the military reunion business. His passion to arrange the best reunion ever is a driving factor in his decision to begin arranging military reunions for other groups.

Betsy Scherr

Betsy is a luxury cruise specialist. An ex-collegiate volleyball player, Betsy now enjoys tennis at the Camelback Village Clubs here in Scottsdale. She is passionate about cruises, has traveled the world in her first career as an investment banker, and has sailed on over 50 ships! Betsy is a native Californian, a UCLA & University of Colorado business/finance graduate. She has been in the cruise industry for over 10 years, and would be happy to help families, groups or individuals with their vacation planning needs. She has also put together many golf & wine cruises for various organizations. You can contact Betsy direct at: 480-306-7635.

Denise Hawkins

Denise Hawkins

Do you remember the magic of your first Disney experience? Our Disney travel specialist, Denise Hawkins will work with you on your travel needs for all of the Disney destinations, including Disney cruise line and the amazing new resort in Hawaii, Aulani. As a high school theater teacher, Denise is at the head of the class when it comes to planning that perfect family vacation. She believes that a “Magical” vacation begins with cost effective, stress free planning for all of her clients. Her persistence in finding the “right” fit for each client’s travel needs, as well as her attention to detail, guarantee that you will experience the “Disney Magic” at it’s best!

Alana Wallace

Alana Wallace

Alana’s love of travel was instilled by her parents at a young age. By the time she was 12, she had been to the 48 continental states and several Canadian provinces (and has experienced the other 2 states and multiple territories since then.) She loves to discover new places and have new adventures; everything from diving in the South Pacific and the Caribbean to zipplining in the jungles of Central America, exploring archeological sites there, in Europe, the Mediterranean, South America and the Middle East, visiting museums, attending special events and concerts all over the world. Whether your dream trip is a cruise, an escorted tour or a beachfront resort, she is ready and able to help you make travel memories you will always treasure. You can contact Alana directly at 928-978-1888 or alana@hcttravel.com

Tess Powers

Tess Powers

I grew up in beautiful Albuquerque, New Mexico – home of the International Balloon Fiesta! A must see! I worked in the computer industry for years and decided I liked travel much better! I’ve been a travel consultant for 13 great years. I really enjoy traveling to learn about history, culture, architecture and culinary arts. One of my favorite trips was to the Galapagos Islands and Machu Picchu. I specialize in custom trips to Australia/New Zealand, Africa, South America, Costa Rica, Europe, Asia, etc! I am a luxury travel expert and specialize in these types of trips. I’d love to make your travel dreams come true! You can reach Tess directly at 480-241-6054 or by email at trvltess@cox.net!

Theresa Murry

Theresa Murry

Theresa has been in the Travel Industry for over 30 years. After graduating College she was consumed by wanderlust which inspired her to travel to a vast array of destinations around the world. During her journeys, the world came alive. Through her experiences she discovered her love for history, adventure and cultural immersion. Theresa Specializes in customizing vacations to fit your personal needs. She has received an extensive education in various fields of travel, she is a certified Signature travel specialist and is an expert within the world of small cruising and once in a life time around the world adventures which is her personal favorite niche. In her free time, Theresa enjoys volunteering, Ballet, hiking and spending quality time with her family.

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Rick Hardina

I traveled the world on my own until encouraged to create a group cruise for our running club in California some 26 years ago. The rest is history as I spent approximately 13 years working as a travel agent in San Francisco then moving to Gold Canyon, Arizona some 12 years ago. My specialty is group travel, but also sell travel to individuals. I worked through a cruise agency in Chandler prior to joining Diane here at Holiday Cruises and Tours 7 years ago. Have organized and led group cruises throughout the world since 1990. I am the current President of Honor Flight Arizona, a 501c3 non-profit organization that flies World War II Veterans to their Memorial in Washington, D.C. at no cost to the Veterans.

Michelle Bernstein

Michelle Bernstein

Michelle is excited to join the Holiday Cruise & Tour family. Her love of traveling has led her to safaris in Africa, tango lessons in Argentina, snorkeling in the Great Barrier Reef, as well as relaxing in the gondolas of Venice. Michelle has traveled extensively with her young daughter and experienced the world through the eyes of her child. Of all her global excursions, Michelle puts cruising at the top of the list as her most favorite way to vacation.

Bill Adams

Bill Adams

Although Bill is new to the travel industry, he is not new to traveling. He has enjoyed multiple family cruises over the years with children and grandchildren plus traveling to many cities in 24-countries, primarily Europe and Asia, in both his business career and personal life. From Auckland to Amsterdam, Beijing to Bali, Marseille to Milan, Sydney to Singapore, Taipei to Tokyo, his global travels have taken him to many interesting places. Bill’s philosophy has always been “work hard and play hard”. After 30-years in the microelectronics industry (aka Silicon Valley), he became an entrepreneur/inventor and kept traveling with his wife Barbara. He has a real love for enjoying life, both home and abroad. Bill joins our team to manage marketing. His business and travel experience brings valuable knowledge to enhance our ongoing marketing requirements.